Frequently asked questions
Everything about water tanks, plug-in induction, portable hoods and ordering.
How do I fill the dishwasher that has no water connection?
Simply by hand: the KP-GS4 has an integrated 5-litre water tank, and the KP-GSO is filled directly at the machine — with a jug or measuring cup, for example. Neither needs a fixed tap connection.
Where should I put a countertop dishwasher?
On a stable, level worktop or a sturdy table, ideally near the sink: the drain hose can then empty straight into the basin, and refilling takes seconds.
What does the water softener in the KP-GSW do?
In hard-water regions, limescale leaves a film on glasses and dishes. The water softener built into the KP-GSW counteracts this — for clear results without any extra installation.
Does the induction hob need a high-power connection?
No. The KP-IK3 comes with a ready-fitted plug for a normal 220–240 V socket and delivers 3500 W across three zones with 9 power levels and a boost function. No electrician required.
Which pots work on induction?
Induction only heats cookware with a magnetic base (e.g. cast iron or induction-ready stainless steel). Quick test: if a magnet sticks to the bottom of the pot, the pot will work.
What is a portable range hood for?
For every cooking spot without a fixed hood: the kitchenette in a rented flat, an induction hob on the worktop, a table grill/BBQ or the campervan. Just place it next to the pan — the KP-DH2 runs in recirculation mode without any exhaust duct.
What does setup look like?
The same for every appliance: unpack, put it down, plug it in. There is nothing to install — no plumbing, no hole in the wall, no high-power line.
How do I clean the appliances?
Dishwashers: rinse the filter and wipe the interior regularly with a damp cloth. Hob: wipe damp once cooled down. Range hood: clean the grease filter and housing as described in the manual. Do not use aggressive cleaners.
How fast is delivery?
Shipped from the EU, usually 2–4 working days within Germany. Details on the Shipping & delivery page.
How do I pay?
Securely via the Stripe checkout with credit or debit card. Your card details never reach our servers.
Can I return my order?
Yes — the statutory 14-day right of withdrawal for consumers applies. Details in the withdrawal policy.
What about defects?
The statutory 24-month warranty applies. Just send us an email — we will take care of the rest.